Privacy Policy
TechnoHacks Solutions Pvt. Ltd.
1. Introduction
TechnoHacks Solutions Pvt. Ltd. (“TechnoHacks”, “we”, “our”, “us”) is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, store, and protect personal data when you access or use our WhatsApp Business API platform and related services.
By using our platform, you agree to this Privacy Policy.
2. Data Collection
User Data
We collect personal and business information such as name, email address, phone number, company details, billing information, and payment-related data during registration and use of the platform.
Usage Data
We may collect technical information including IP address, browser type, device information, operating system, timestamps, and activity logs to improve functionality, ensure security, and prevent misuse.
End-User Data
Users of the TechnoHacks platform are solely responsible for obtaining lawful consent from their end-users before collecting, storing, or processing any personal data through WhatsApp messages or campaigns.
3. Data Usage
We use collected data for the following purposes:
To provide, operate, maintain, and improve our services
To manage accounts, billing, and customer support
To send service-related updates, alerts, and notifications
To comply with applicable laws and Meta (WhatsApp) policies
To maintain platform security and prevent fraud or abuse
4. Data Sharing
TechnoHacks does not sell, rent, or trade personal data.
Data may be shared only:
With trusted third-party service providers under strict confidentiality agreements
When required by law, legal process, or government authorities
To protect the rights, safety, or property of TechnoHacks or its users
5. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
Users are responsible for securing their login credentials, API keys, and integrations. TechnoHacks is not liable for breaches caused by user negligence.
6. Data Retention
We retain personal data only for as long as necessary to:
Provide services
Fulfill contractual obligations
Comply with legal and regulatory requirements
Data may be deleted or anonymized when no longer required.
7. User Rights
Subject to applicable laws, users may:
Access their personal data
Request corrections or updates
Request deletion of their data
Requests can be made by contacting our support team.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via the platform or email. Continued use of the services indicates acceptance of the updated policy.
9. Contact Information
For questions or concerns regarding this Privacy Policy, contact:
TechnoHacks Solutions Pvt. Ltd.
Email: support@technohacks.co.in
Registered Office Address:
F-10, Devikrupa Apartment, Gangapur Road,
Nashik – 422005, Maharashtra, India