User Terms

User Terms and Conditions Effective Date: 01-01-2026 Welcome to TechnoHacks Solutions Pvt. Ltd. (“TechnoHacks”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, platform, and services related to the WhatsApp Marketing Portal. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately. 1. Acceptance of Terms By using the TechnoHacks website or services, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. Continued use constitutes acceptance of any updates. 2. Eligibility You must be at least 18 years of age to use the TechnoHacks platform. By accessing the platform, you represent and warrant that you meet this requirement. 3. Services Provided TechnoHacks provides WhatsApp marketing and automation solutions, including but not limited to: Bulk messaging Chat automation and chatbots Personalized marketing campaigns Customer communication and engagement tools Services, features, and pricing may be modified, added, or discontinued at any time without prior notice. 4. User Responsibilities By using the platform, you agree to: Provide accurate, complete, and up-to-date information during registration Use the platform only for lawful and authorized purposes Comply with all applicable laws, regulations, and Meta (WhatsApp) policies Refrain from spamming, harassment, fraud, misleading campaigns, or any abusive activity You are solely responsible for all activities conducted through your account. 5. Account Security You are responsible for maintaining the confidentiality of your login credentials, API keys, and access tokens. TechnoHacks shall not be liable for any loss or damage resulting from unauthorized access caused by user negligence. 6. Payments and Refunds Users agree to pay all applicable fees for the selected services on time All payments are non-refundable, unless explicitly stated otherwise in a written service agreement Failure to make timely payments may result in suspension or termination of services 7. Intellectual Property All content, software, trademarks, logos, designs, and materials on the TechnoHacks platform are the intellectual property of TechnoHacks Solutions Pvt. Ltd. or its licensors. Unauthorized copying, modification, distribution, or use is strictly prohibited. 8. Privacy Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. 9. Limitation of Liability To the maximum extent permitted by law, TechnoHacks shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the platform or services. 10. Termination We reserve the right to suspend or terminate your account or access to the platform at our sole discretion, without prior notice, if you violate these Terms, Meta policies, or engage in harmful or unlawful activities. 11. Governing Law These Terms shall be governed by and construed in accordance with the laws of India, and courts in India shall have exclusive jurisdiction. 12. Changes to Terms TechnoHacks may update or revise these Terms from time to time. The latest version will always be available on our platform. Continued use after changes indicates acceptance. 13. Contact Information For any questions or concerns regarding these Terms, please contact: TechnoHacks Solutions Pvt. Ltd. 📧 Email: support@technohacks.co.in